Government Case Study

Royal College of Surgeons

RCSI Campus · Dublin

A two-phase PAVA modernisation collapsed into a single delivery — restoring public address operation and adding full EN54-compliant voice alarm capability in one programme, with comprehensive STI verification at handover.

1
Royal College of Surgeons
Client
IC Services Limited
Project Value
£48,508
Timeframe
6 Weeks
Manufacturer
Ambient System EU
Completed
May 2025
7 DAYS
DESIGN APPROVAL
Accelerated when the legacy system failed mid-project.
3 WKS
RACK BUILD & DELIVERY
Two PAVA racks fabricated and shipped to Dublin.
NSPOF
DESIGN POSITION
No single point of failure across the new platform.
448
SPEAKERS INSTALLED
Public and back-of-house areas with new FP cabling.
2 EVE
COMMISSIONING WINDOW
Parallel-running changeover across two evenings.
Scope of Work

Project Delivery

Design

A new EN54-compliant PAVA system designed to a no-single-point-of-failure (NSPOF) topology, reusing the existing speaker circuits and FAP configuration where appropriate.

Supply

Supply and fabrication of two new PAVA racks, with delivery to the RCSI campus in Dublin.

Commissioning

Out-of-hours commissioning of the new system over two evenings, with both old and new systems running in parallel before final cutover.

Project Overview

The Story

Voxiss partnered with IC Services Limited to design and supply a new EN54-compliant PAVA system for the Royal College of Surgeons campus in Dublin.

The project began as a planned renewal — the previous system was outdated and unsupported. Partway through the design stage, the existing system failed entirely, creating a tight turnaround for delivery.

Voxiss accelerated the design process, securing client approval in just 7 days. Fabrication of the new racks was completed and delivered to site within 3 weeks.

Working alongside the existing maintenance team, Voxiss engineers helped identify and resolve faults across the legacy estate before the system changeover.

Commissioning was carried out over two evenings, with both old and new systems operating together before switching fully to the new setup — eliminating any window of uncovered occupation across the campus.

The work was completed on time, and ongoing maintenance support is now active under a long-term agreement.

What We Solved

Challenges

Live System Continuity

Introducing the new system whilst keeping the existing system live throughout the design, supply and commissioning programme.

Joint Fault Rectification

Rectification of legacy faults required close working with the incumbent maintainer to avoid commercial conflict.

Incomplete As-Built Information

Design had to proceed on incomplete information, with planning explicitly accommodating discoveries and changes during commissioning.

Active Academic Calendar

Works planned and delivered around active academic semesters, with overseas equipment delivery into Ireland adding logistical complexity.

Compressed Lead Times

Lead times reduced significantly when the legacy system was found to be inefficient and not meeting EN54 requirements — full compliance had to be achieved at speed.